Thank you for choosing Newtracreations.com. If you are not entirely satisfied with your purchase, we're here to help. Our products can be refunded if not downloaded or used within 14 days of the purchase. If 14 days have gone by since your purchase, unfortunately, we can't offer you a refund.
Eligibility for Refund
To be eligible for a refund, you must meet the following conditions:
- You have not downloaded or used our service or products within 14 days of the date of purchase.
- The service or product must remain unused.
Please note that no refund will be provided if the service is used or if the products are downloaded.
How to Request a Refund
To request a refund, please send an email to [email protected] with your name, order number, and the reason for your refund request.
Once we receive your request, we will review it and notify you about the status of your refund. If your refund is approved, we will initiate a refund to your original method of payment.
Please remember that it may take some time for your bank or credit card company to process and post the refund.
If you have any questions about our Returns and Refunds Policy, please contact us at [email protected].
By purchasing any product or service from NewTracreations.com, you agree to this refund policy and relinquish any rights to subject it to any questions, judgment or legal actions. We are not liable to cover any differences in exchange rates between the time you purchased and the time you are refunded.